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SAME DAY DELIVERY

 

No more waiting! Now, you can enjoy your purchase on the same day!

We will deliver your purchase on the same day you order. 

If your payment confirmed before 12 PM, your order will be sent on the same day. Otherwise, your order will be sent out on the next working day.

Buy today, receive today!

 

Shipping Fee

To enjoy this service, please select "Same Day Delivery" on your Delivery Method.

This shipping fee is IDR 35,000 flat rate. Excluding parking fees.

 

Coverage Area

This service is only available for Jakarta area (Jakarta Utara, Jakarta Barat, Jakarta Pusat, Jakarta Selatan and Jakarta Timur).

Not valid for Bogor, Depok, Tangerang and Bekasi.

 

Service Day

This service is only available from Monday to Saturday. This service is not available on Sunday and Public Holiday.

 

Delivery Time

Delivery time to the customers will be from 4 pm to 9 pm. This is an estimated time, we apologize if there is a delay in delivering your package.

Please kindly note that we don't have exact delivery time, it depends on the circumtances.

Our driver will directly contact the customers when he is on the way. We suggest the customer to keep the phone handy.

During delivery process, delay might occurs. If this is happen, we apologize for any inconvenience caused.

 

Confirm Payment

After the payment has been made, you must to confirm your payment before 12 pm.

If payment confirmation made after 12 pm, your order will be automatically sent out on the next working day.

If payment made without any confirmation in our website, we will not be able to proceed your order on-time.

 

Address

Please ensure all delivery address information is correct.

If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may delay your order.

If there is no one to receive shipment on the delivery address, you are eligible to pay an additional flat rate shipping fee of IDR 35,000. Excluding parking fees.

 

Delivery Tracking

Once your order has been shipped, you will automatically receive a tracking number and link by SMS.

 

Cancellation

If customer change their mind and order sent by regular courier, shipping fee credit will be exchange to store credit.

Store credits will be issued in a voucher code, which can be used to online purchase of products only and are not applicable on shipping fee.

Please kindly note that we do not provide cash refund for any conditions.

Once your order has been shipped, there is strictly no cancellation and change address.

  

For more information, please contact us at Whatsapp +62 81221 000 999 / line @chocochipsboutique / email help@chocochips.co.id

 

 

 
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